Ticket #2505 (new defect)

Opened 16 months ago

Last modified 15 months ago

blank pdfs exported on OSX

Reported by: timestocome Owned by: john
Priority: major Milestone:
Component: PDF Output Version: trunk
Keywords: Cc:

Description

Version 5.10 works, but somewhere between 5.11 and 5.13 Calibre started printing blank pdfs to Sony reader and to disk.

PDFs have correct size, number of pages etc but all pages are blank and covers are missing. PDFs stored in Calibre database directory are good, the importing is working.

Not printed all PDFs are blank, about 25% export to disk or reader correctly, the other 75% blank. I do not know what if any difference there is between the original PDFs.

Versions: OSX 10.5.7 Calibre 5.13 and ?5.12/5.11 Sony Reader 505 / Sony Reader 700

Work around: I have reverted to Calibre 0.5.10 and things are working correctly.

Attachments

Cholo instructions - Mark de Weger.pdf Download (278.3 KB) - added by Pango 16 months ago.

Change History

comment:1 Changed 16 months ago by kovidgoyal

Can you attach one of these PDF files. Also you can disable the PDf metadata writer plugin to fix this in 0.5.13

comment:2 Changed 16 months ago by kovidgoyal

Note that I need the original PDf file, not the blanked version

Changed 16 months ago by Pango

comment:3 Changed 16 months ago by Pango

I took the liberty of adding a file. The file was cropped using the Preview program in Mac OSX Leopard.

The original file transfered with Calibre works normally. The cropped version of the file transferred with Calibre shows blank pages. The cropped version of the file transferred manually (without Calibre) works normally.

My guess is that Preview is putting some sort of metadata into the file when it crops, which Calibre is picking up and misinterpreting. I experienced this problem as soon as I installed Leopard on my older Mac Book Pro, so I assume it has something to do with Preview.

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